FAQ
Welcome to our FAQ page! Here you will find answers to frequently asked questions about our products and services.
If you have any questions that are not yet answered in our FAQ section, please do not hesitate to contact us. Our customer support team is here to help and will be happy to assist you with your enquiry.
You can order the products directly from us via the convenient Contact form purchase directly from our website, as we pride ourselves on having no middlemen in our sales process. This means we can guarantee you the best prices and worldwide delivery. No matter where you are, we ensure that our high-quality products are delivered to you quickly and reliably. Don’t miss out on the opportunity to benefit from our direct ordering option and enjoy the convenience of shopping with us – with no middlemen involved!
We are happy to assist you and provide personalised advice. However, to do this effectively, we need detailed information and photos of the finished product. Please do not hesitate to contact us contact.
Yes, we treat these orders as sample orders and charge a flat rate of at least €80.00, including postage. Payment is required in advance.
For an additional charge, we can manufacture all products in the colour of your choice.
The price of the product varies depending on the quantity and specification. For sample orders, we charge a flat rate that includes postage.
We offer the option of paying by bank transfer in CHF, EUR or USD. We also accept PayPal payments for sample orders, in which case we charge a fee of 10%. Please note that we require a prepayment of 100% from new customers as a condition of payment.
Standard products for sample orders are available for immediate dispatch once payment has been received. For larger quantities and more specialised products, the delivery time is usually 4–8 weeks.
We can only supply customers who have an EORI number. Please note that this rule applies only within the EU. Outside the EU, we are able to serve all customers.
Didn't find the answer to your question in the FAQs? We can help!
Please send us a contact request detailing your enquiry.