FAQ

Welcome to our FAQ page! Here you will find answers to frequently asked questions about our products and services.

If you have any questions that are not yet answered in our FAQ list, please do not hesitate to contact us. Our customer support team is at your disposal and will help you with your request.

You can order the products directly from us via the convenient Contact form on our website, as we are proud to have no middlemen in our distribution process. Thus, we can guarantee you the best prices and worldwide delivery. No matter where you are, we ensure that our high-quality products are delivered quickly and reliably. Take advantage of the opportunity to benefit from our direct ordering option and enjoy the convenience of shopping with us - without any intermediate steps!

We are at your disposal and will be happy to advise you individually. However, we need detailed information and photos of the final product to do this optimally. Do not hesitate to contact us at contact.

Yes, we treat these orders as sample orders and charge a flat rate, including shipping of at least 60.00 euros. In this case, we need the Payment in advance.

We can make all products in the color you want for an extra charge.

The price of the product varies depending on the quantity and design. We charge a flat price for sample orders, which already includes shipping.

We offer the possibility of payment by bank transfer in CHF, EURO, or US dollars. In addition, we also accept payment via PayPal for sample orders, and we charge fees of 3%. Please note that we have an advance payment of 100% as a payment condition for new customers.

Standard products for sample orders are available for immediate delivery as soon as we receive payment. The delivery time is usually 4-8 weeks for larger quantities and more unique products.

We can only supply customers who have an EORI number. Please note that this regulation applies only to the EU area. Outside the EU, we can serve all customers.

The FAQ could not answer your question? But we can!

Send us a contact request with the corresponding request.